NAP stands for Name, Address and Phone number. It refers to the most essential information about a business that’s distributed in online directories. It’s sometimes referred to as NAP+W to include the business’s website URL as another important piece of data. NAP SEO (search engine optimization) refers to the careful distribution and maintenance of this data to help your business appear higher in rankings. Google, as well as other search engines and voice assistants, use SEO NAP data to verify a listing’s details to make sure users are getting the most accurate results when looking up local businesses online. Distributing and checking NAP data is one of the main jobs of a local SEO, a task that’s also known as citation building. But without a specialized tool to help manage your NAP data, inconsistencies can easily pop up and spell trouble for your local rankings.
The easy way: Take the stress out of SEO NAP management and leave it to Semrush Local's Listing Management to distribute and monitor your essential details, while also allowing you to make edits to all your listings in one go.
When it comes to local SEO, NAP data is one of the most important things to get right to avoid confusing both search engines and customers. In fact, Think with Google claims that 60% of users never click through to a company’s website and just grab the NAP data they need from the SERP (search engine results page). One incorrect digit in your phone number or old address could send a potential customer down a frustrating dead end that could lose you their business. Companies with inconsistent NAP data are also unlikely to rank as highly as a business with a uniform profile of citations that’s being properly looked after.
Power NAP: Manually scanning the web for duplicate profiles and inconsistent NAP data is a tall order for most small businesses. Instead, trust Semrush Local's Listing Management to keep a constant eye out for your SEO NAP data and blow the whistle the second it discovers anything is amiss.
One of the first tasks to check off when embarking on a local SEO campaign is a full analysis of your NAP SEO. Start with an audit to check your current NAP SEO situation. You can do this for free with Listing Management’s audit tool , which allows you to scan up to five locations a day.
Stay alert! Social media profiles are a common place to find NAP inconsistencies, especially older profiles that have been abandoned.
Once your current NAP SEO data is all lined up, it’s time to turn your attention to missed opportunities for more citations. Distributing your NAP to the web’s top directories is an easy win for getting more eyes on your business and also racks up several backlinks for your website. Start with the essential listings directories and make sure you’re present in all the ones that are relevant to your business (or use a listings distribution platform to make life a lot easier). Your SEO NAP data should, of course, be present in your Google Business Profile so it stands a chance of appearing in Google’s local pack and Maps results. Distributing your NAP to directories like Yelp or Tripadvisor might also see your business featured in directory lists, which will actually appear in a prominent spot above the Places section on Google SERPs. Don’t forget to publish your SEO NAP data on your website in a prominent position (in the footer, for example) and on the contact page, ideally with a Google Map for your business embedded beside it. You should also make your website NAP data easy for search engines to discover by highlighting it with local business schema markup .
Fast visibility: Get your NAP SEO data distributed to 70+ of the best directories in next to no time with Semrush’s Listing Management and quickly move on to better uses of your time.
Your business name must reflect the way you present it offline, so don’t try to game the system by cramming it with extra keywords. Google will probably send you an email saying they went ahead and changed it. According to Google's John Mueller, phone number formatting isn’t an issue, so there’s no need to worry about whether it’s (123) 456-7890, 123-456-7890 or 123.456.7890. Same with addresses: if you have one citation that uses the word “Street” and one that abbreviates it to “St.”, that’s not an inconsistency.
Call tracking doesn’t have to cause SEO NAP inconsistencies either. For example, in Google Business Profile you can add your call tracking number as your primary number and your actual business number as a secondary number.